Acceptance of Terms:
By booking a tour or using the services provided by My European Vacation (“Company”), you agree to abide by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please do not use our services.
Booking and Payment:
- Reservation: To book a tour, you must complete the reservation process and pay the required deposit.
- Deposit: A deposit is required to secure your booking.
- Final Payment: The remaining balance is due, as specified in your tour contract.
- Payment Methods: We accept payments via wire transfer, check, or by credit card, as indicated during the booking process.
Emergencies, Cancellations and Refunds:
- Cancellations with a full refund of your deposit due to ill health or other reasons will be accepted only up to 30 days after you book your tour, return your signed contract and those dates have been guaranteed to you.
- Cancellations made after that 30-day period will result in forfeiture of your down payment(s) and your future tour payments. It is recommended that you acquire trip cancellation insurance immediately following your booking (right after you send in your deposit, and before that 30-day window has expired).
- Cancellations made anytime after you book your tour (After your contract is returned and the 30-day grace period expires) will require forfeiture of 100% of your tour payments as described above, even if you do not go on your tour.
- No refunds can be made during the tour, although special considerations will be made in the event of a promised part of your tour not being available due to last minute changes in local operating hours or other unforeseen events.
- Full payment for your tour is due no less than 30 days prior to your departure.
- If your tour is not able to take place due to any kind of an emergency or illness, you will be able to file a claim with your trip insurance company. No refunds will be made and a credit may be offered for participation on a future trip.
- Most trip insurance companies have emergency concierge service (depending on the policy purchased). If purchased through AIG Travel Guard, you are covered by a 24/7 concierge who can assist during any type of emergency, travel disruption, or accident.
Changes to Itinerary:
- We reserve the right to modify the tour itinerary due to unforeseen circumstances, including but not limited to weather, safety concerns, or attraction availability.
- Notification: You will be promptly notified of any significant itinerary changes.
Liability and Responsibility:
- Assumption of Risk: Participation in our tours may involve inherent risks. By booking a tour, you acknowledge and accept these risks.
- Liability: The Company is not liable for any injuries, damages, losses, or delays incurred during the tour. We encourage you to obtain appropriate travel insurance to cover unforeseen circumstances.
Privacy and Data Protection:
- Data Collection: We collect and process personal information in accordance with our Privacy Policy, which is available on our website.
- Communications: By booking a tour, you consent to receive communications from us, including email updates and promotional materials.
Intellectual Property:
Ownership: All content, photos, and materials used in our promotional materials are the property of the Company and may not be used without our permission.
Dispute Resolution:
- Mediation and Arbitration: Any disputes arising from these Terms and Conditions shall be resolved through mediation or arbitration.
- These Terms and Conditions are governed by and construed in accordance with the laws of the state of Utah.
- Any legal action arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the state and federal courts located in Salt Lake County.
Amendments to Terms and Conditions:
The Company reserves the right to amend or update these Terms and Conditions at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.
Entire Agreement:
These Terms and Conditions constitute the entire agreement between you and the Company, superseding all prior agreements, representations, and understandings.
Contact Information:
For any questions or concerns regarding these Terms and Conditions, please contact us at +1 941 952 8246 or jenean@myeuropeanvacations.com.
By booking a tour with My European Vacation, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
EXTREME CIRCUMSTANCES
My European Vacation assumes no liability for any loss, damage, delay, or cancellation resulting in whole or in part from an Act of God or any other Force Majeure condition, including, without limitation: fire, volcanic eruption, environmental pollution or contamination, inclement weather, earthquake, low or high water levels, flood, water or power shortages or failures, tropical storms or hurricanes, riots or civil commissions or disturbances, and any other acts of a similar nature, sabotage, arrests, strikes or labor disruptions, restraint of rulers or peoples, expropriations, acts of terrorism, war, insurrection, quarantine restrictions, government health advisories, epidemics, pandemics, or warnings or alerts of any kind of nature, government seizures, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities or the travel supplier and its facilities, accidents that result in injury or fatality to the tour operator, or any other unforeseen circumstances that impacts negatively on, or hampers, its ability to fulfill any of its contractual conditions. In the event that any of these conditions apply, My European Vacation shall be excused, discharged, and released from performance to the extent such performance is so limited or prevented, without liability of any kind including liability to make any refund. However, in a Force Majeure occurrence, My European Vacation reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future My European Vacation Trip.